• OGS - Field Service Analyst (Senior Lead)

    Job Locations US-GA-Augusta
    Job ID
    Information Technology
    Clearance Level
  • Overview

    Working at USfalcon is about providing exceptional professional services to the DoD and various Federal Agencies. We have been excelling in diverse platforms for almost 30 years and continue to be an industry leader. If you thrive in an organization that values integrity, commitment, stewardship, and service, we want to meet you.


    We have an exciting opportunity to join us in supporting one of our valued customers as an OGS - Field Service Analyst (Senior Lead) to work out of Fort Gordon, GA. 


    The Systems Administrator will perform duties as a Field Service Analyst (FSA) for initializing, placing into operation, and troubleshooting the hardware and software interfaces of this system. This position will support the U.S. Army Communications-Electronics Command (CECOM) Life Cycle Management Command (LCMC) Software Engineering Center (SEC) Field Support Directorate (FSD) to perform resident engineering and technical support to the Warfighter. In addition, this position will align with the local Army Field Support Battalions to provide support for exercises, combat operations, and contingency operations.


    • Deploy, configure, and document complex VMware environments including but not limited to engineering designs and recommendations, deployment plans, system configurations, assembly guides and operational smart books.
    • Install, configure, and maintain the vCenter server instance and it’s applicable database server/services.
    • Install and configure OGS systems which include EMARSS and GRCS Systems.
    • Knowledge of OGS setup and installation
    • Knowledge of GALE administration
    • Install configure, and maintain all ESX/ESXi hosts within the environment.
    • Create virtual machines in support of POR system fielding, integration, and/or expansion.
    • Create, configure, and maintain resource clusters ensuring an efficient and balanced environment for all tenant POR systems.
    • Manages Virtual Machine snapshots to reduce overall impact to the system storage environment.
    • Document all configurations, changes, and proposed changes.
    • Ensure the control, integrity and accessibility of the VMware environment for the enterprise through compliance and usage of industry best practices and methods.
    • Ensure utilization of proper change management procedures regarding the installation and testing of all upgrades and enhancements for VMware infrastructure.
    • Ensure proper initial installation as well as subsequent installations of updates/patches.
    • Perform regular checks of system components for errors and application of necessary corrective action.
    • Provide technical support to internal and external users. To include tenant POR system administrators.
    • Troubleshoot problems and take corrective action on a timely and effective basis.
    • Provide routine status updates to organizational leadership.
    • Coordinate virtual environment infrastructure resource requirements with organizational IT resource management to ensure timely access to storage, networking, and backup/archive solution resources.
    • Performs remote administration to secondary sites as assigned.
    • Provides adhoc support to tenant POR server administrators.
    • May be required to perform routing server management functions for servers located in the Management servers group of the Fixed Site Server Segement. Primary responsibility will be for the vCenter Server.
    • May be required to Work as Tier I, II, and III Support.
    • Additional duties as assigned.


    Required Skills:

    • 5 years of experience supporting OGS and/or DCGS-A
    • 4 additional years of experience can be substituted for degree

    Desired Skills:

    • Any other DCGS-A systems administration experience.
    • Experience utilizing remote access capabilities such as putty, cygwin, etc….
    • Experience utilizing vClient application to access enterprise assets.
    • Experience creating and managing virtual machines
    • Experience performing IAVA, OS, and application patching/updates
    • Experience working in a fast past multi-faceted environment preferred.
    • Experience with VMware benchmark tools and capacity management applications preferred.
    • Strong working knowledge of Internet networking technologies and principals including TCP/IP and DNS.
    • Experience integrating with Symantec Net backup solutions desired.
    • Experience operating in a DoD Intelligence environment or other national level agency preferred.


    • Bachelor's degree from an accredited university


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed