• DCGS-A Fixed- Field Service Analyst (Journeyman)

    Job Locations US-GA-Augusta
    Job ID
    Information Technology
    Clearance Level
  • Overview

    Working at USfalcon is about providing exceptional professional services to the DoD and various Federal Agencies. We have been excelling in diverse platforms for almost 30 years and continue to be an industry leader. If you thrive in an organization that values integrity, commitment, stewardship, and service, we want to meet you.


    We have an exciting opportunity to join us in supporting one of our valued customers as a DCGS-A Fixed Field Service Analyst (Journeyman) to work out of Fort Gordon, Georgia. 


    The qualified Field Service Analyst- DCGS-A Fixed will perform duties as a Field Service Analyst (FSA) for initializing, placing into operation, and troubleshooting the hardware and software interfaces of this system. This position will support the U.S. Army Communications-Electronics Command (CECOM) Life Cycle Management Command (LCMC) Software Engineering Center (SEC) Field Support Directorate (FSD) to perform resident engineering and technical support to the Warfighter. In addition, this position will align with the local Army Field Support Battalions to provide support for exercises, combat operations, and contingency operations.


    • Configure LDAP and maintain DCGS-A accounts and resolves any DCGS-A account related issues.
    • Install Microsoft Windows server software, patching, upgrading and maintenance.
    • Install, upgrade and perform maintenance of server hardware components as per requirements.
    • Responsible for backup and disaster recovery of Linux and Windows operating systems.
    • Install, maintain and configure DNS Servers and maintain host configuration.
    • Perform daily checks on DCGS-A applications and tools and resolve any errors to ensure availability.
    • Monitor and configure Safemove data replication.
    • Knowledge of client and server software interaction including web-based application design, support, and integration.
    • Software, hardware, and network troubleshooting and problem resolution.
    • Experience with remote system administration software.
    • Basic networking principles and system network configuration.
    • Exceptional oral and written communications skills and ability to work independently, with minimum direction; self-motivated and results-focused mindset are a must.
    • Assist Information Assurance staff with all documentation required for accreditation and any other associated directives and regulations.
    • Prepare status report as well as briefings for the customer and upper management. Develop plans and schedules. Manage Security activities in specific areas as assigned.
    • Understands Information Assurance methodology and security principles.
    • Perform Retina scans and implement information assurance security procedures and resolve findings.
    • Performs post software installation upgrades and IAVA patching.
    • Provide documentation and remediation for IA findings.
    • Update IA required documentation to include; POAM and SVDD.
    • Additional duties as assigned.


    Required Skills:

    • 3 years of experience
    • 3 additional years of experience will substitute degree

    Desired Skills:

    • DCGS-A V3.1.x WSS administration experience.                                                                                        
    • Intelligence software applications such as ArcGIS suite, Analyst Notebook, QueryTree, Distributed Integration Backbone (DIB).                                                                                           
    • Oracle Databases, Oracle RAC, and Oracle client installation/configuration                                                                                             
    • JAVA and/or XML script creation                                                                                       
    • Maintaining virtual machine servers in a provided VMware Environment. 
    • Experience in the DOD intelligence environment or equivalent government agencies, with field level experience preferred.


    • Bachelors degree for an accredited university
    • Comptia Security +
    • Minimum CE:
      • Comptia Server 
      • Comptia Linux +
    • Preferred CE:
      • Red Hat Certified System Administrator (RHCSA)
      • Microsoft Certified System Administrator (MCSA)
      • Microsoft Certified Technology Specialist (MCTS)(Server) 70-642 or 70-643

    Clearance: TS/SCI


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