USfalcon, Inc., recognized as one of the fastest growing, privately held companies in the United States, is seeking an Information Technology Support Technician III to work at Schriever AFB, CO.
SUMMARY: The IT Help Desk Technicians are responsible for fielding end user IT trouble tickets involving software and hardware issues. The personnel will be responsible for ensuring the health of our end users' IT assets and their consistent availability and uptime. This is a strong customer service/technical position that requires individuals with patient yet a steadfast approach to solving problems and Fielding /Closing IT Help Desk tickets. Experience with installation and troubleshooting of Windows and Apple PCs , Network printers, and Software troubleshooting and configuration. General network troubleshooting. Setup new PCs for new employees and various other IT specific tasks.
Education: Bachelors degree in IT, Computer Science, Engineering or related discipline, from an accredited institution
Clearance: Top Secret/SCI security clearance is required