• ULLS-A(E) - Field Service Technician (Senior Lead)

    Job Locations US-CA-Barstow
    Job ID
    2019-2652
    Category
    Information Technology
    Clearance Level
    Secret
  • Overview

    At USfalcon, we have been delivering powerful, mission-critical solutions to our DOD and Federal Civilian clients for over 35 years.  Our people are what make USfalcon special – the people who tackle our customers’ toughest challenges with passion and a depth of experience.  If you thrive in an environment that provides an opportunity to make a difference, we want to meet you! Bring your talent and ideas to the USfalcon team today – we have a current opening for a Field Service Technician in Barstow, California.

     

    Description:

    The ULLS-A(E) Field Service Technician will provide functional and technical support for ULLS-A (E) programs to include: Log Book, Quality Control, Production Control, Back Shops, Decision Support Systems, Flight Operations, Deployable Server, Supply, Aviation Maintenance Automatic Tracking System (AMATS), and Combat Service Support Automation Management Officer (CSSAMO). The ULLS-A Field Service Technician will assist in the transfer of data to and from the unit using established procedures.

    Responsibilities

    • Provide assistance to input aircraft historical data from paper documents into ULLS-A (E) data.
    • Provide technical assistance and troubleshooting procedures to customer in support of ULLS-A (E).
    • Provide assistance to the units when ULLS-A (E) software version upgrades are required.
    • Collect data concerning software bugs and recommend improvements to higher authority.
    • Provide client instruction on how to resolve software issues.
    • Provide logistical support for ULLS-A SkillSoft Course Player 6 (SCP 6) hardware and software.
    • Provide on-site briefings/training to participating unit personnel on procedures and unit responsibilities regarding ULLS-A (E) program.
    • Provide desk side training for individuals during aircraft validation.
    • Additional duties as assigned.

    Qualifications

    Required Experience:

    • 5 years of experience in related environment 
    • Ability to satisfy the standards of fitness for deployment to the most-demanding regions of the world (standards of fitness include: general physical, mental, and dental health standards, medication requirements, and body mass index (BMI) calculations).

    Desired Skills:

    • Must be capable of performing analysis of system operations.
    • Must have knowledge of and experience in the operations of hardware systems and components. Must have experience in fault detection, isolation, and correction of hardware systems and individual components.
    • Must be capable of routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.
    • Military experience is desirable.
    • Capable of writing reports in MS Office products.
    • Leadership Skills
    • Ability to handle stress and work well under pressure
    • Interpersonal and People Skills
    • Multi-Tasking Ability
    • Organization Skills
    • Oral and Written Communication Skills

    Education:

    • High School Diploma or equivalent.
    • Minimum IAT Level I certification.

    Clearance: Secret

     

    Travel: Minimal.

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