• DCGS-A Fixed System Ad - Field Service Analyst (Journeyman)

    Job Locations US-NC-Fayetteville
    Job ID
    Information Technology
    Clearance Level
  • Overview

    Working at USfalcon is about providing exceptional professional services to the DoD and various Federal Agencies. We have been excelling in diverse platforms for almost 30 years and continue to be an industry leader. If you thrive in an organization that values integrity, commitment, stewardship, and service, we want to meet you.


    We have an exciting opportunity to join us in supporting one of our valued customers as a Field Service Analyst (Journeyman)- Fixed System Admin to work out of Fort Bragg, NC. 


    • Configure LDAP and maintain DCGS-A accounts and resolves any DCGS-A account related issues.
    • Install Microsoft Windows server software, patching, upgrading and maintenance.
    • Install, upgrade and perform maintenance of server hardware components as per requirements.
    • Responsible for backup and disaster recovery of Linux and Windows operating systems.
    • Install, maintain and configure DNS Servers and maintain host configuration.
    • Perform daily checks on DCGS-A applications and tools and resolve any errors to ensure availability.
    • Monitor and configure Safemove data replication.
    • Perform Retina scans and implement information assurance security procedures and resolve findings.
    • Performs post software installation upgrades and IAVA patching.
    • Provide documentation and remediation for IA findings.
    • Update IA required documentation to include; POAM and SVDD
    • Additional duties as assigned.



    • 3-5 years of experience in information technology operations or system repair
    • 8+ years to be considered a senior administrator and identified as a Systems Engineer
    • 4 years of relevant experience may be considered in lieu of a degree.


    • DCGS-A V3.1.x WSS administration experience.
    • Intelligence software applications such as ArcGIS suite, Analyst Notebook, QueryTree, Distributed Integration Backbone (DIB)
    • Oracle Databases, Oracle RAC, and Oracle client installation/configuration
    • JAVA and/or XML script creation
    • Maintaining virtual machine servers in a provided VMware Environment.
    • Knowledge of client and server software interaction including web-based application design, support, and integration.
    • Software, hardware, and network troubleshooting and problem resolution.
    • Experience with remote system administration software.
    • Basic networking principles and system network configuration.
    • Exceptional oral and written communications skills and ability to work independently, with minimum direction; self-motivated and results-focused mindset are a must.
    • Assist Information Assurance staff with all documentation required for accreditation and any other associated directives and regulations.
    • Prepare status report as well as briefings for the customer and upper management. Develop plans and schedules. Manage Security activities in specific areas as assigned.
    • Understands Information Assurance methodology and security principles.



    • Bachelor's degree or Associates degree in Computer Science preferred.
    • Comptia Security +
    • Minimum CE:
      • Comptia Server +
      • Comptia Linux +
    • Preferred CE:
      • Red Hat Certified System Administrator (RHCSA)
      • Microsoft Certified System Administrator (MCSA)
      • Microsoft Certified Technology Specialist (MCTS)(Server) 70-642 or 70-643

    Clearance:  TS/SCI


    Travel: Must be available for assignment to various CONUS/OCONUS sites for extended terms.



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