• JBC-P - Field Service Representative (Senior/Lead)

    Job Locations US-GA-Liberty
    Job ID
    Information Technology
    Clearance Level
  • Overview

    USfalcon, Inc., recognized as one of the fastest growing, privately held companies in the United States, is seeking  a Joint Battle Command-Platform (JBC-P) - Field Service Technician (Senior Lead) to work at Fort Steward, Georgia. 




    JBC-P is the next iteration of FBCB2 and utilizes many different networking technologies such as IP radio, satellite, and LAN/WAN. The Joint Battle Command-Platform (JBC-P) Field Service Representative Senior Lead level candidate will support the Warfighter worldwide for garrison, exercise, combat operations and contingencies. The Field Service Representative shall support pre-deployment exercises with field software sustainment, over the shoulder technical assistance, providing on-site diagnostic and corrective actions, and capturing and reporting requirements

    • Subject Matter Expert on all FBCB2 (EPLRS & BFT). Provides Commanders and Staff recommendations on how to best leverage FBCB2 systems to meet their operational needs
    • Attend C6/G6/S6 Shift change briefing, and participate C6/G6/S6 conference calls to identify issues with FBCB2/BFT system outlying sites.
    • Mentoring and advanced technical training for 25Us, 74B and 94B on capabilities, fault isolation and repair procedures
    • Assist S6/S4/SSA on replacement LRUs and or entire platform replacement procedures.
    • Works in concert with SSA and CECOM LARS to ensure faulty LRUs are processed and replaced thru the standard army supply system.
    • Provide technical assistance and mentoring of 25Us for de-install and install of system from like platform to like platform.
    • Assists the S4/G4/PBO during Fielding of new equipment.
    • Ensures all FBCB2 (EPLRS & BFT) equipment is operational and properly accounted for
    • Assistance on developing SOPs for maintaining and tracking replacement parts, cables and equipment turned in for repair.
    • Provides advanced technical training to ensure fault verification
    • Knows status of all FBCB2 systems and works with unit thru S-4 / G-4 to ensure parts are validated on order to rectify deficiencies.
    • Provide training/troubleshoot of UPPER TI platforms (AIC/IV4TIMS) and be able to explain role functionality/effect on FBCB2 network
    • Provide input on CSMA Server placement.
    • Maintain Master hard drive, when new software is fielded, check hard drive to ensure all maps are loaded that your unit require, before mass hard drive burn.
    • Ensure all hard drives are properly labeled before issuing
    • Ensure that all MT 2011's are properly reported when installed and gain access to the BFT network. 
    • Additional duties as assigned





    Required Skills:

    • 5-6 years of experience required 

    Desired Skills:

    • Proficient in Microsoft Office applications (e.g., Word, PowerPoint, Excel, Access, and Outlook)
    • Be a pro-active, energetic, assertive individual that can work well as part of a team.
    • Individual must also be a self-starter with the ability to function autonomously, in sometimes austere locations, with little or no direct supervision.
    • Must be able to clearly and accurately communicate (both verbally and in writing) complex thoughts and ideas.
    • Must be comfortable interacting with and mentoring to all military ranks from the newest soldier to the experienced leader and have the ability to instruct one-on-one or in large/small group classroom environment.
    • Candidates must possess a thorough knowledge of the JBC-P and BFT systems as well as other ABCS Systems to include: EPLRS, SINCGARS, ASIP, JCR, etc.
    • Must have experience in system troubleshooting, fault analysis of the applicable systems

    Education: Highschool Degree or Equivalent 


    Clearance: Secret



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