• DCGS-A Mobile ACE BLK II - Field Service Analyst (Senior Lead)

    Job Locations US-HI-Honolulu
    Job ID
    Information Technology
    Clearance Level
  • Overview

    USfalcon, recognized as one of the fastest growing, privately held companies in the United States, is seeking a Field Service Analyst (Senior Lead) - DCGS-A Mobile ACE BLK II to work out of Schofield Barracks, HI. 



    The DCGS-A Mobile Field Service Analyst will perform duties as a Field Service Analyst (FSA) for initializing, placing into operation, and troubleshooting the hardware and software interfaces of this system. This position will support the U.S. Army Communications-Electronics Command (CECOM) Life Cycle Management Command (LCMC) Software Engineering Center (SEC) Field Support Directorate (FSD) to perform resident engineering and technical support to the Warfighter. In addition, this position will align with the local Army Field Support Battalions to provide support for exercises, combat operations, and contingency operations.



    • Deploy, configure, and document complex VMware environments including but not limited to engineering designs and recommendations, deployment   plans, system configurations, assembly guides and operational smart books.
    • Install, configure, and maintain the vCenter server instance and its applicable database server/services.
    • Install and configure DCGSA systems which include GWS, IFS, and PMFWS.
    • Knowledge of DCGSA setup and installation
    • Knowledge of Oracle data base administration Install configure, and maintain all ESX/ESXi hosts within the environment.
    • Create virtual machines in support of POR system fielding, integration, and/or expansion.
    • Create, configure, and maintain resource clusters ensuring an efficient and balanced environment for all tenant POR systems.
    • Manages Virtual Machine snapshots to reduce overall impact to the system storage environment.
    • Document all configurations, changes, and proposed changes.
    • Ensure the control, integrity and accessibility of the VMware environment for the enterprise through compliance and usage of industry best practices and methods.
    • Ensure utilization of proper change management procedures regarding the installation and testing of all upgrades and enhancements for VMware infrastructure.
    • Ensure proper initial installation as well as subsequent installations of updates/patches.
    • Perform regular checks of system components for errors and application of necessary corrective action.
    • Provide technical support to internal and external users. To include tenant POR system administrators.
    • Troubleshoot problems and take corrective action on a timely and effective basis.
    • Provide routine status updates to organizational leadership.
    • Coordinate virtual environment infrastructure resource requirements with organizational IT resource management to ensure timely access to storage,   networking, and backup/archive solution resources.
    • Performs remote administration to secondary sites as assigned.
    • Provides adhoc support to tenant POR server administrators.
    • May be required to perform routing server management functions for servers located in the Management servers group of the Fixed Site Server Segment.
    • Primary responsibility will be for the vCenter Server. May be required to Work as Tier I, II, and III Support..
    • Additional duties as assigned.




    • 5 years of experience supporting DCGS-A
    • Four additional years of applicable experience may be substituted for the degree.


    • Advanced knowledge of the Solaris Unix Operating system and command line environment.
    • Advanced knowledge of the Oracle database management system. Preferably 10g or 11g.
    • Install, configure, and troubleshoot Unix operating environments.
    • Configure Unix based server / client relationship environments.
    • Maintain all client systems with prescribed user application tool sets.
    • Ensures full functionality of all servers and associated storage devices.
    • Ensure full functionality of all assigned client workstations.
    • Ensures message traffic is flowing into the system, being automatically process, and parsed into the database.
    • Manages database storage, and data integrity for the system databases.
    • Manages Oracle RDBMS table-space.
    • Performs system clean up of databases and logs.
    • Ensures all servers are appropriately associated to the DCGS-A Backup/Archive solution and verifies that backup jobs have been completed per schedule.
    • Ensures IA standards compliance on all assigned systems.
    • Performs routine manual checks of all assigned Unix based systems for system IA anomalies using appropriate tools, scripts, and documentation.
    • Experience in the DOD intelligence environment or equivalent government agencies, with field level experience preferred.


    • Bachelor's degree from an accredited university with 5 years’ experience. 4 years of relevant experience may be considered in lieu of a degree.
    • CompTIA Security+ CE certification 
    • Minimum Server+, Preferred CE Oracle Certified Associate

    Clearance: TS/SCI


    Travel:  Must be available for assignment to various CONUS/OCONUS sites for extended terms.


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