• System Administrator, Senior

    Job Locations US-TX-Austin
    Job ID
    Information Technology
    Clearance Level
  • Overview

    USfalcon, Inc., recognized as one of the fastest growing, privately held companies in the United States, is seeking a System Administrator, Senior to work at AITC in Austin, TX.


    • Provide Tier 2 and Tier 3 server administration for the operating systems
    • Provide Senior level (advanced) system administration activities
    • Provide immediate troubleshooting efforts when contacted by the National Service Desk (NSD) to ensure outages or incidents have been identified and are pending resolution within 24 hours for windows serves with operating systems version of 2003 or newer.
    • Additional duties as assigned


    Required Skills:

    • A minimum of 5 years of experience 
    • Eight (8) years of additional relevant experience may be substituted for education

    Desired Skills:

    • Microsoft Certified Solutions Associate in 2008 or 2012. MCSE preferred.
    • Large infrastructure environment experience. Preferred Data Center experience.
    • Knowledge of understanding of troubleshooting, incidents and problems, work to resolve issues timely and determine fault or underlying issue. Work with both customer and vendor personnel.
    • Maintain Patching, manage certificates, and remediate know vulnerabilities.
    • Escalate or transfer tickets appropriately to VA staff that can resolve the issue further coordinate with stakeholders of ticket status or request system changes.
    • Maintain accurate documentation for assigned work space and procedures, updating procedures including, but not limited to software, hardware layers
    • Tools Knowledge:
      • Extensive PowerShell
      • VMWare, vSphere Web Client,
      • Performance Monitor & Computer Management Console
      • Remote Desktop, RDCman
      • SCCM, AD, DNS
      • Service Now, CA Service Desk
    • Proficient in Microsoft Office applications (e.g., Word, PowerPoint, Excel, Access, and Outlook) 

    Education: Bachelor's Degree in Computer Science, Electronics Engineering or other Engineering or Technical discipline is required  


    Clearance: Must be able to obtain VA clearance


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