The COMSEC/VTC Maintainer will Install, assemble and configure computers, monitors, network infrastructure, and peripherals such as printers, scanners, and related hardware; pull cables and rewire or direct the rewiring of cables as required for new installations and office reconfiguration.
CONUS travel may be required
Assist in the management of all procurement, fielding, and sustainment of Crypto/Keying material and devices.
Establish, maintain, and direct the receipt, custody, transfer, safeguarding, accounting, and destruction/disposition of the Communications Security key material.
Ensure maximum COMSEC safeguards are in place.
Manage proper accountability, handling, storage, packaging, shipment, and administration of all cryptographic materials, troubleshooting, software upgrades, and system equipment certifications.
Conduct initial and refresher training of all COMSEC users.
Perform COMSEC inventories.
Review annually the requirement for COMSEC material.
Issue COMSEC materials to user activities.Understand the policies and procedures for destruction of COMSEC material and destroy COMSEC material as prescribed or directed.
Provide technical advice to USAFWC Det 1 staff on best paths and required equipment to meet customer needs.
May serve as the Secure Voice Responsible Officer (SVRO), CA/CRL Equipment Custodian.
Troubleshoot HOSP problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required.
Act as a technical resource in assisting users to resolve problems with equipment and data, implements solutions or notifies outsource providers as required.
Perform maintenance, upgrades, and sustainment of the Distributive Mission Operations (DMO) architecture, communications infrastructure, computer (hardware/software) and system backbone.
Maintain Network stand-alone systems at the Unclassified, Secret and Top Secret-SCI classification levels and provides after hours/non-duty hours/on-call support as requested by the Government (approximately 9 systems, 50 servers, 827 CPUs, 7 routers, 38 switches, and 129 Printers).
Provide engineering, operations, management, maintenance and general support for Local Area Networks (LANs), stand-alone systems and any specialized systems within or used by the government including any associated network/backbone/infrastructure hardware/software.
Perform computer equipment troubleshooting to isolate faults, make repairs and restore service to systems, and report the status of problem resolution to the affected customer and maintaining a historical record of problem resolution; and, submits a trouble report to the Control/Help Desk.
Provide computer equipment continuity documentation and maintain preventive maintenance schedules.
Disconnect, move and connect equipment to networks; install, configure, and maintain these systems as well as analyze, troubleshoot and resolve software, hardware and network anomalies; operate and maintain computer facilities, as well as all current SIDC IT system hardware and software and any new hardware and software specified by the Government and added to SIDC networks during the course of the contract.
Coordinate warranty repair actions for equipment under warranty and perform application loading, troubleshooting, tuning and technical support for hardware and software used within the SIDC.
Package and ship computer equipment.
Additional duties as assigned.